"Delaine Consulting's work has made a significant contribution to the success of our Call Center and [we] would have no hesitation in recommending him and his company."

- Bill Keefe, Director of Telecoverage, Compaq Computer Corporation

"The fact that we continue to hire you for additional programs is a testament to the excellence of your work."

- W.J. McIntosh, Vice President and Director of Sales Development, Wood Gundy Inc.

"The benefits to both Dell Canada and myself are proof of your excellent program and training skills."

- David Janeiro, Business Manager, National Account Sales, Dell Computer Corporation

"The manual you designed will be an ongoing tool for new employees and existing personnel."

- Wendy Sue Lyttle, Director of Sales (Canada), Budget Rent a Car of Canada Limited

"I feel that I could recommend this course to any company involved in 'Professional Selling' (competition excepted of course!)."

- Gary E. Chapman, National Sales Manager, Mandel Scientific Company

Some comments from the associates at IBM PC Direct, U.S., who participated in our program:
"The Delaine instructor was an excellent motivator. He had great ideas and instilled confidence."
"Delaine took us from a bunch of trainees to a prepared group of professional salespeople."
"It's a very difficult task to have the class be fun and enjoyable, while at the same time creating a learning environment. I actually looked forward to class."

For a complete list of references, please contact us.