|
516%
sales increase in nine months within Telesales
of Digital Equipment Corporation (now Compaq)
14.5%
closing ratio on the first day of opening
of Compaq's new Consumer Direct call center, beating the
best performance figures of the outsourced company who previously
did the work (Compaq's closing ratio is now 18.7%)
54%
increase in sales in one year at the IBM PC Direct Company.
This division also generated $100 million profit, after
a $1 billion loss the previous year
42%
increase in sales of Westburne Alberta in
one year
|
300%
increase in individual sales at Dell Computer
Canada. Dell Canada also went from #16 subsidiary world-wide,
to No. 1 subsidiary in the same year
25%
increase in overall Customer Satisfaction
Index of the Help Center of the IBM PC Direct Company
| While
client results cannot, of course, be attributed
solely to the work performed by Delaine Consulting,
the accompanying represent examples where clients
believe we made a significant contribution to
their results. |
|
