Client Results

Our clients’ success is the only thing that counts.

A sample of verifiable quantified results achieved by our clients:

  • $20 Million in new sales within six months by pre-sales technical specialists of a global computer manufacturer, following a sales development program by Delaine. This program won an American Society for Training and Development award as Best training program of the year.
  • 66% reduction in customer complaints for a major credit card company’s customer service call centre.
  • 27% average growth per year in three consecutive years of a major computer hardware and software reseller.
  • 40% increase in skills competencies of a geographically dispersed inside sales and customer service team of a major waste management company.
  • Coached a salesperson for a global computer company into turning a $5,000 transactional opportunity into an $8 Million services contract.
  • Reversed 30% slump to achieving record sales within three months for a pharmacy robotics company through the implementation of a new, innovative sales process.
  • 20% increase in revenue of a global software manufacturer after implementing and coaching of new inside sales processes.
  • 54% increase in closing ratio for a global vacations company the day after completing sales training, with an average sustained increase of 50%.
  • 42% increase in sales in one year of a national industrial distribution company after training the field sales team.
  • 27% increase in the Customer Satisfaction Index of a global consulting company.
  • 25% increase in overall Customer Satisfaction Index of the Help Center of a global computer manufacturer.
  • 22.5% increase in sales of an electrical distribution company in the first year after Delaine sales training, and 39.4% increase in sales the second year.